Get the App

BundleSuite Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of the ‘BundleSuite’ application (“App”) provided by (“we,” “us,” or “our”). By installing or using the App, the user agrees to be bound by these Terms.

1. Introduction

This document outlines the legal agreement between and the user concerning the ‘BundleSuite’ App. By installing, accessing, or utilizing the ‘BundleSuite’ App, the user explicitly agrees to be bound by these Terms and Conditions, as well as the accompanying Privacy Policy. Should the user not agree with any part of these Terms, they are advised not to use the App.

The App’s name is BundleSuite. The developer’s name or entity will be specified here. These Terms become effective on.

2. Service Description

BundleSuite is fundamentally a software-as-a-service (SaaS) application. It is exclusively available and operates within the Shopify App Store ecosystem. The App provides a comprehensive suite of tools specifically designed for Shopify merchants to create, manage, and effectively display various types of product bundles to their customers.5 This includes support for diverse bundling strategies such as:

  • Build Your Own Box (BYOB) / Mix & Match
  • Standard Combo (Fixed)
  • Advanced Combo (Infinite Options)
  • Volume Discounts (Quantity Breaks)
  • Upsell Bundles (Frequently Bought Together / Complete the Look)

Clearly defining the service as a “SaaS application exclusively available via the Shopify App Store” is a crucial step in managing user expectations and precisely framing the operational environment. This statement immediately sets the context for other clauses within these Terms, such as how billing is handled (exclusively by Shopify), how support might be integrated within Shopify’s ecosystem, and the overarching compliance requirements (adherence to Shopify’s app policies). This implicitly limits BundleSuite’s direct responsibilities for platform-level issues, as those are governed by Shopify’s own terms, thereby reducing potential disputes that might arise from misunderstandings about the App’s operational boundaries.

3. User Eligibility

The BundleSuite Service is intended for and exclusively available to registered Shopify store owners. To be eligible to use the App, individuals must be at least 18 years of age and possess the legal capacity to form a binding contract.5 By proceeding to use the App, the user represents and warrants that they meet these explicit eligibility requirements.

Limiting user eligibility to “registered Shopify store owners” represents a strategic alignment with the platform. This clause ensures that users of BundleSuite are already bound by Shopify’s own comprehensive Terms of Service and Acceptable Use Policy. This creates a layered legal framework where Shopify manages the foundational merchant-platform relationship, allowing BundleSuite to focus its terms specifically on the App’s functionalities. This also implies a practical operational necessity: merchants must maintain a valid Shopify account to continue using BundleSuite.

4. Account and Access

Merchants bear the sole responsibility for maintaining the security of their Shopify account, which includes safeguarding their passwords and other access credentials.5 Any activity that occurs under their account, whether authorized or unauthorized, is their direct responsibility.

Merchants agree to utilize the App and its features strictly for their intended purpose and in full compliance with these Terms. Unauthorized access or activity is strictly prohibited. Merchants must not attempt to gain unauthorized access to the App, interfere with its proper operation, or engage in any activity that could cause harm to the App, its users, or the underlying Shopify platform. This prohibition specifically includes, but is not limited to, reverse engineering, decompiling, or disassembling the App. Furthermore, merchants are obliged to notify BundleSuite immediately upon becoming aware of any breach of security or unauthorized use of their account.5 Shifting the primary responsibility for account security to the merchant is a standard yet critical limitation of liability for BundleSuite. This clause clearly establishes a boundary of liability, protecting BundleSuite from claims arising from compromised merchant accounts that are not attributable to a direct security flaw within the App itself. This also serves to encourage merchants to adopt robust security practices, which benefits the entire ecosystem.

5. Subscription, Billing, and Payments

All subscription fees and billing processes for the BundleSuite App are handled exclusively through the Shopify App Store.5 BundleSuite does not directly collect or store any payment information from users.

The payment, cancellation, and refund policies applicable to the BundleSuite subscription are governed by Shopify’s terms of service for app subscriptions. Users are directed to refer to Shopify’s official documentation for detailed information on managing their subscription and billing. As billing is managed by Shopify, BundleSuite does not issue direct refunds. Any refund requests or disputes related to subscription fees must be initiated through the Shopify App Store or Shopify’s dedicated support channels, in strict accordance with Shopify’s established policies.

BundleSuite reserves the right to modify its subscription fees at its sole discretion. Any such changes will be communicated to the user in advance through the Shopify App Store or other appropriate channels, and these changes will become effective at the end of the user’s then-current subscription period. Continued use of the App after a fee change constitutes the user’s agreement to pay the modified amount. Delegating all billing and refund processes to the Shopify App Store provides a significant operational and legal advantage. This approach offloads a substantial operational burden and its associated legal and compliance risks (e.g., PCI DSS compliance) from BundleSuite. It allows BundleSuite to concentrate on App development and support, while leveraging Shopify’s robust and compliant billing infrastructure. This also simplifies the merchant experience by centralizing their App payments within the familiar Shopify environment.

6. Intellectual Property (IP)

BundleSuite’s Ownership

The BundleSuite App, its original content (excluding content provided by users), features, and functionality, including but not limited to its underlying code, design elements, trademarks, service marks, and logos, are and will remain the exclusive property of and its licensors.5 The App is protected by copyright, trademark, and other applicable laws of both and foreign jurisdictions. BundleSuite’s trademarks and trade dress may not be used in connection with any product or service without prior written consent.

Software License

BundleSuite grants the user a revocable, non-exclusive, non-sublicensable, and non-transferable license to access and use the App. This license is granted solely for the purpose of creating and managing product bundles within the user’s Shopify store, in strict accordance with these Terms. This license explicitly does not grant any rights to access, use, or disclose the original source code of the App. All rights not expressly granted herein are reserved by.

Merchant’s Ownership of Content and Data

The user retains all ownership rights to their Shopify store content, product data, customer data, and any other content uploaded, transmitted, or displayed through the App (“Merchant Data”).1

License Grant to BundleSuite

By utilizing the App, the user grants BundleSuite a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, display, and process the Merchant Data.5 This license is granted solely as necessary to provide the core functionalities of the App, improve the App’s performance, and deliver customer support. This license is strictly limited to the extent required for the proper operation and enhancement of the App. The reciprocal licensing clauses—BundleSuite granting a license to use the App, and the merchant granting a license for BundleSuite to process their data—are fundamental for the legal operation and protection of both parties. Without the explicit grant of a limited license from the merchant to BundleSuite to process Merchant Data, BundleSuite would be operating illegally by accessing and manipulating the merchant’s proprietary data. This clause provides the necessary legal basis for the App’s core functionality, protecting BundleSuite from claims of unauthorized data access or use, while simultaneously reassuring the merchant that they retain ownership and that their data is used only for specified, legitimate purposes.

Intellectual Property Infringement

BundleSuite respects the intellectual property rights of others. If any party believes that their intellectual property rights have been infringed by the App or its users, they are encouraged to contact BundleSuite at [Placeholder for legal/support email].

7. User Obligations and Prohibited Conduct

Users of BundleSuite are bound by specific obligations and are prohibited from engaging in certain conduct to ensure the integrity and lawful operation of the App and the broader Shopify ecosystem.

  • Compliance with Laws: The user agrees to comply with all applicable local, national, and international laws and regulations in their use of the App.
  • Compliance with Shopify’s Terms: Users must strictly comply with Shopify’s Terms of Service and Acceptable Use Policy in all activities related to their Shopify store and the use of the BundleSuite App. Requiring compliance with Shopify’s Terms of Service and Acceptable Use Policy creates a vital legal linkage.5 This ensures that merchants are bound by the broader platform rules, allowing BundleSuite to terminate service for violations of Shopify’s terms. This protects BundleSuite from association with non-compliant merchant behavior on the platform, establishing a more robust and comprehensive compliance framework that aligns BundleSuite’s operational integrity with Shopify’s.
  • Prohibited Activities: Users are expressly prohibited from using the App for any illegal, fraudulent, or harmful activities, including but not limited to:
  • Transmitting any unlawful, offensive, upsetting, disgusting, threatening, libelous, defamatory, obscene, or otherwise objectionable content.
  • Engaging in spamming, phishing, or other deceptive practices.
  • Uploading or distributing viruses, malware, or other malicious code.
  • Infringing upon any intellectual property rights of others.
  • Impersonating any person or entity.
  • Violating the privacy rights of others.
  • Providing false or misleading information.
  • No Reverse Engineering or Interference: Users may not reverse engineer, decompile, disassemble, modify, or create derivative works of the App. They are also prohibited from interfering with or disrupting the integrity or performance of the App or data contained therein.
  • Content Backups: While BundleSuite performs regular backups, it does not guarantee against data loss or corruption. Users acknowledge that BundleSuite holds no liability related to the integrity of their Merchant Data or any failure to restore it. Users agree to maintain a complete and accurate copy of any Merchant Data independently of the Service.5

8. Disclaimers of Warranties

The BundleSuite App is provided to the user “AS IS” and “AS AVAILABLE” and with all faults and defects, without warranty of any kind.5 To the maximum extent permitted under applicable law, BundleSuite, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the App. This includes all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, as well as warranties that may arise out of course of dealing, course of performance, usage, or trade practice.6

BundleSuite makes no guarantees or warranties regarding specific sales outcomes, increased revenue, or performance metrics that may result from the use of the App. The effectiveness of bundling strategies is dependent on various factors beyond our control. Furthermore, BundleSuite does not warrant that the App will meet user requirements, achieve any intended results, be compatible or work seamlessly with any other software, applications, systems, or services, operate without interruption, meet any specific performance or reliability standards, or be entirely error-free. Users acknowledge the potential for compatibility issues with third-party apps, themes, or custom code present on their Shopify store. Proactively acknowledging “potential compatibility issues with third-party apps, themes, or custom code” is a crucial strategy for managing user expectations. This reduces the likelihood of disputes or negative reviews stemming from conflicts that are beyond BundleSuite’s direct control. It shifts the responsibility for ensuring a compatible store environment to the merchant, which is reasonable given the highly customizable nature of Shopify stores. This clause acts as a pre-emptive defense against claims related to App malfunctions caused by external factors.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall BundleSuite or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever.2 This includes, but is not limited to, damages for loss of profits, loss of data or other information, business interruption, personal injury, or loss of privacy arising out of or in any way related to the use of or inability to use the App, third-party software and/or third-party hardware used with the App, or otherwise in connection with any provision of these Terms. This limitation applies even if BundleSuite or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

In any case, BundleSuite’s entire liability under any provision of these Terms shall be limited to the amount actually paid by the user for the App through the Shopify App Store during the twelve (12) months preceding the event giving rise to the claim, or 100 USD if no purchase has been made.2 The “cap on damages” clause is the single most important financial risk mitigation strategy for a SaaS provider. By capping liability to the amount paid for the service (or a nominal sum if no payment has been made), BundleSuite protects itself from potentially ruinous financial claims that could far exceed the revenue generated from a single merchant. This clause is fundamental to the financial viability and long-term sustainability of the business, allowing it to operate with predictable risk exposure. It is a non-negotiable element for most SaaS companies.

10. Indemnification

The user agrees to indemnify and hold harmless and its affiliates, officers, agents, and employees from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs.2 This indemnification applies to claims arising out of or in any way connected with:

  • The user’s access to or use of the App.
  • The user’s violation of these Terms.
  • The user’s violation of any applicable law or regulation.
  • The user’s violation of any rights of a third party, including intellectual property rights or privacy rights.
  • Any content or data the user submits, posts, or transmits through the App.

This indemnification clause effectively shifts risk to the merchant for their actions, protecting BundleSuite from third-party claims that may arise from the merchant’s misuse of the App or breach of these Terms. It ensures that if BundleSuite incurs costs (such as legal fees or damages) due to a merchant’s non-compliant or harmful use of the App, the merchant is legally obligated to cover those costs. This is a vital protective measure that aligns financial responsibility with the party causing the issue, preventing BundleSuite from bearing the burden of a merchant’s misconduct.

11. Termination

BundleSuite reserves the right to suspend or terminate the user’s access to the App immediately, without prior notice or liability, for any reason whatsoever.2 This includes, without limitation, if the user breaches these Terms and Conditions, fails to make timely payments through Shopify, or violates Shopify’s Terms of Service.

The user may terminate their subscription to the App at any time through their Shopify account settings, in accordance with Shopify’s cancellation policies. The user’s right to use the App will cease upon the end of their current billing period for which payment has been made.

Upon termination, the user’s right to use the App will immediately cease. Certain provisions of these Terms, which by their nature should survive termination, shall indeed survive termination. These include, without limitation, ownership provisions, warranty disclaimers, indemnity clauses, and limitations of liability. For details on how user data will be handled upon termination, reference should be made to the Data Retention section of the Privacy Policy. Clearly defined termination conditions provide legal certainty and manage expectations for both parties. This clause provides BundleSuite with the necessary legal grounds to cease service for breaches or non-payment, protecting its business operations. For merchants, it clarifies their ability to cancel and understand what happens to their data, minimizing ambiguity and potential disputes, and ensuring a smoother exit process for both parties.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of, without regard to its conflict of law principles.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be resolved through, or exclusively in the courts located in]. Specifying a governing law and dispute resolution mechanism is vital for legal predictability and efficiency. By designating a specific governing law and dispute resolution method (e.g., arbitration or a specific court jurisdiction), BundleSuite significantly reduces the legal costs and complexities associated with potential disputes. This provides a clear legal framework, allowing for more predictable outcomes and efficient resolution, which is critical for a lean SaaS business.

13. Changes to These Terms

BundleSuite reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is deemed material, BundleSuite will endeavor to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at BundleSuite’s sole discretion.3

By continuing to access or use the App after those revisions become effective, the user agrees to be bound by the revised terms. If the user does not agree to the new terms, in whole or in part, they should cease using the App.

14. Contact Information

For any questions regarding these Terms and Conditions, please contact BundleSuite through the following channels:

  • By email: [Placeholder for support email, e.g., support@bundlesuite.com]
  • By visiting this page on our website: